To start a return, please visit our return portal here: https://impalaskate.happyreturns.com/
We will happily refund your item up to 30 days after you receive it, provided the item and its packaging is in original condition (NOT USED).
Refund: Free Return Shipping. Once your return package is verified by FedEx, please allow 3-5 additional business days for your bank to process the return.
Store Credit: Free Return Shipping. Once your return package is verified by FedEx, you will receive a refund in the form of a digital gift card within 24 hours.
*Please note that any original shipping costs cannot be refunded because those charges have already been paid to UPS.*
Free return shipping is available on all orders for a limited time!
We only process returns through the portal linked above.