To start a return, please visit our return portal here: https://impalaskate.happyreturns.com/
Refund: Free Return Shipping. Once your return package is verified by FedEx please allow 3-5 additional business days for your bank to process the return.
Store Credit: Free Return Shipping. Once your return package is verified by FedEx, you will receive a refund in the form of a digital gift card within 24 hours.
*EXTENDED HOLIDAY RETURN WINDOW: Orders placed after 11/1/20 can be returned up till 1/31/21.
We will happily refund your item provided the item and its packaging is in its original condition (NOT USED).
Free return shipping is available on all orders during the holidays!
We only process returns through the portal linked above.